FAQ

See frequently asked questions.

Frequently asked questions

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E-learning offers flexibility in training. You can manage your own timetable and make the most of any free time you have to study. You progress at your own pace. However, we would like to remind you that e-learning requires discipline and consistency.

Below each video, there is a ‘Comments’ section where you can post a message.
The trainer regularly reads the messages and replies to them. You will be notified by email when a reply has been posted.

The syllabus for each training module has been designed to follow a logical sequence.
We therefore recommend that you complete the training in order if you wish to follow the full course.
That said, nothing is set in stone. You can work through the lessons in whatever order you like. This is useful, for example, when you are looking for specific information. You can also watch a video as many times as you like.

At the end of each module, you will have access to a certificate of achievement.
Those who pass the final exam also receive a certificate of achievement for the module.

The concept behind ElecUniversity is to offer online courses (e-learning) that have been designed to deliver maximum value in the shortest possible time. In addition to this e-learning, it is possible to request supplementary face-to-face sessions (Q&A sessions, case studies, etc.).
For further information, please complete the enquiry form.

This will depend on the disability in question.

  • For people with reduced mobility: as the training is distance learning, the learner must be able to use a computer without difficulty.
  • For blind people: the training is not accessible.
  • For the visually impaired: it is possible to slow down the speed at which videos are played, to display them full-screen and to download the script for each video sequence. It is also possible to adapt the font size scaling (up to 200%), to select the high contrast mode or to choose between various color vision filters (protanopia, deuteranopia, tritanopia and achromatopsia).
  • For the hearing impaired: it is possible to slow down the speed at which videos are played.
  • For all other cases: we can work with you to adapt the course.

Contact us to discuss the options available for your specific situation.

Our videos are heavily compressed. However, if your internet connection is slow, they may be difficult to play.
To prevent the video from stuttering, you can wait until it has finished loading before playing it.
Alternatively, you can reduce the video resolution.
Important: we recommend that you disable any plugins or extensions in your browser, particularly ad blockers, as these may interfere with the playback of the videos.